Last updated: July 27, 2025
Furnisage ships exclusively within the United States. We do not currently offer international shipping.
All orders ship free of charge. There is no minimum purchase requirement and no shipping fee added at checkout.
Orders are processed within 1-3 business days after payment confirmation. Processing time may be longer during holidays or promotional periods.
Standard delivery takes 5-10 business days after processing. Delivery times may vary based on your location and product availability.
Sectional sofas are large items that ship via freight carrier. Please ensure your delivery address can accommodate large truck access. The freight company will contact you to schedule a delivery appointment.
You will receive a tracking number via email once your order has shipped. You can track your shipment through the carrier's website.
Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost shipments due to incorrect addresses. If you need to change your delivery address, contact us immediately at support@furnisage.store.
If your order arrives damaged, contact us within 48 hours of delivery with photos of the damage. We will arrange a replacement or full refund at no cost to you.
If your package is marked as delivered but you have not received it, check with your neighbors and building management first. If the package is still missing, contact us within 5 business days and we will file a claim with the carrier.
While we strive to meet delivery estimates, delays can occur due to weather, carrier issues, or other factors beyond our control. We will keep you informed if there are any significant delays with your order.
For shipping questions, email us at support@furnisage.store or call +1-569-543-3432.